Delivery & Returns

Please note that due to the UK leaving Europe all International orders may be subject to additional import taxes upon delivery in your country. 

UK STANDARD DELIVERY 3-5 WORKING DAYS

All orders are sent tracked via the Royal Mail and are usually delivered 2 working days after a shipping confirmation email has been received . Please note that in the run up to Christmas due to an increased volume of orders our normal delivery times do not apply. Please allow up to 7 working days for your order to be received. 

DELIVERY COSTS:

UK Standard shipping: £3.99

 INTERNATIONAL DELIVERY:

We ship worldwide via the Royal Mail* using a tracked and signed service.

While we aim for international parcels to be delivered within 7-10 working days please keep an eye on your tracking and allow up to 14 working days before contacting us. 

*Unfortunately we are not able to ship to the United Arab Emirates, Argentina, Egypt, India, Indonesia, Israel, Jordan, Lebanon, Malaysia, Morocco, Oman, Russia, Saudi Arabia, South Africa, Thailand, Ukraine or the Faroe Islands.

Please note that we are not able to offer exchanges on international orders. All orders sent overseas are subject to a refund only return policy. 

Before returning any international orders you MUST contact us via email to notify us at shop-uk@syndicateoriginal.com 

DELIVERY COSTS:

We now offer a flat rate of £9.99 for all international orders regardless of the weight.

RETURN POLICY:

We will be more than happy to accept any unworn item(s) if returned to us in a saleable condition within 30 days of purchase. We will not accept washed or worn garments or other used merchandise. All items must have original packaging (for limited items, certificate of authenticity must be returned as well).

Refunds will be credited to your original method of payment and should usually appear in your account within 3 working days of a refund being issued.

Please note that we are not able to offer exchanges on international orders. All orders sent overseas are subject to a refund only return policy.

 

RETURN ADDRESS:

If you would like to exchange your order for another item/ size, please return your item(s) to the address below. Items will only be accepted if returned in their original condition. Please remember to include the following information in your package so that we can process your return: Order Number, Full name, Address, Email address used when ordering, and the size/style you would like to exchange for.

 

Syndicate Original UK
78 Joel Lane

Hyde

SK14 5LF

United Kingdom

We recommend that you return goods second class signed for as we cannot be held responsible for any items lost in transit.

Other information:

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.

Please check orders on receipt as any missing or faulty items must be notified to us immediately. Mistakes can not be rectified at a later date.